Paying online is easy, fast, and secure.
If you're affected by Hurricane Harvey or Irma, we want to help. Call us at 855-500-5251 for assistance or click the button below for more info.
Use our One Time Payment portal if you would like to make a payment on your loan today, or schedule an upcoming payment. Please note that you will need your CSF account number to access and pay your account online.
Get quick access to our Customer Payment Portal where you get easily sign up for and manage your Auto Pay account. Using Auto Pay takes the hassle out of paying your loan and ensures that your payment is received on time.
If you received a notice about your auto insurance coverage, you can update your information online by clicking the button below. Please note that full coverage insurance is required until your loan is paid in full.
A better way of loan servicing
How Can We Help You?
We believe in building lasting relationships with our customers by providing the highest level of service in the industry. We put the needs of our customers first in everything we do. Each of our Customer Service Agents are selected for our team based on their positive, supportive, and professional attitudes to ensure that, no matter what your needs are, you are treated with the up most courtesy and respect every time you call.
Sign up for text alerts
Stay on top of important account updates and alerts by signing up for our new text alert service. Don't worry, we promise send you only information that is relevant to your loan and will never sell your number to advertisers. And relax, this website, and your information, is secure.
Do you have any questions?
Please check out our Frequently Asked Questions below. If you didn't find the answer to your question, please contact us at 855-500-5251 and we will be happy to provide you the information you need.
Please note that there is no reason to be concerned about your loan being sold. Many financial institutions regularly sell loans as a normal part of their business practices. Other than who you make your payments to, there are no changes to your contractual obligation. Your payment amount, interest rate, balance, all remain the same.
CSF Serving is managed and staffed by professionals who have years of experience in the loan servicing industry. All of our representatives are committed to providing you with the best possible customer experience throughout the course of your loan.
Unlike some loan servicing companies, CSF believes in the "best friend" approach when interacting with our customers. Like a best friend, we want you to feel comfortable contacting us if you need any assistance and let us know how we can help. To us, you're a person, not a payment. If at anytime we fail to meet 100% of your expectations, please let us know.
CSF Servicing offers several options for making your auto loan payment.
One Time Payment Online
Click here to make a quick, one time payment with your debit or credit card. You will need your account number to access the One Time Payment portal.
Click here to login or sign up to use our Customer Portal to enroll in Auto Pay. You can also use this portal to manage your existing Auto Pay account.
PO Box 888
Arlington, TX 76004-0888
24 Hour Automated Payment System
Fast, easy, and available anytime. Please call the number below and follow the options.
By Phone - with agent assist
28,000 locations including Walmart.
Remember to use receive code "1286" and put "1286" in front of your loan number.
Western Union Quick Collect
Located in supermarkets, check cashers, and convenience stores everywhere.
Remember to use code city THREEOTHREETX.
You can schedule an upcoming payment on your account, or make a quick payment today by visiting our One-Time Payment Portal here.
You can setup Auto Pay for your loan by visiting our Customer Portal by clicking here. Please note that you will need your account number in order to access the Customer Portal. Please note that CSF Servicing does not charge a you a fee for using Auto Pay.
Yes. We report monthly to the credit bureau.
Comprehensive and collision insurance must be maintained on your vehicle for the term of the loan. If you received a letter regarding your auto insurance, it means that CSF Servicing does not have your current insurance information on file, or has received a notice from your insurer that your policy has expired or been canceled.
Please furnish evidence of insurance that meetings the following conditions. We will be unable to accept insurance information that does not meet all of these conditions.
- List CSF Servicing as the Lienholder or Loss Payee
- The Comprehensive deductible cannot exceed $1,000.00
- The Collision deductible cannot exceed $1,000.00
For your convenience, you or your insurance agent may easily furnish your proof of insurance in the following ways:
- Call our Insurance Service Center at 1-800-998-0763.
- Visit our verification website www.myinsuranceinfo.com to submit proof of coverage, attach a scanned image, or check your current insurance status.
- Mail a copy of your insurance policy meeting the required conditions to us at:
PO Box 261854
Plano, TX 75026-1854
You are not alone.
If you're affected by Hurricane Harvey or Irma and need help with your CSF Servicing loan, we want to help.
We have payment relief options for affected customers and are also waiving late fees that may have resulted from the storms. Call us at 855-500-5251 and let us know how we can help. You can also email us at firstname.lastname@example.org. Please be sure to include your current contact information so that one of our teams members can promptly reach you.
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